Board Certified physicians are available in our PhoneDOCTORx Medical Call Centers to serve as the "covering physician" for a patient's primary care physician.
Saturday and Sunday: 10AM-7PM
PhoneDOCTORx currently serves over 15 Extended Care Facilities in Massachusetts and is strongly endorsed by Senior Whole Health, a leading SCO, as well as HealthBridge Management. The ECF Program addresses the challenges and limitations faced by the current healthcare model—including overburdened physicians and as a result the ECF and patients' lack of timely access to Board Certified physicians.
Patient is a 65 year old male with a recent coronary artery bypass graft operation and was recovering at a skilled nursing facility. The PDRx physician was contacted with concern for a post-operative wound infection on the sternum. Using the high definition camera on the PDRx telemedicine cart, the visualization suggested that the wound was in fact, not infected but did demonstrate some post-operative wound changes with granulation tissue. The patient did not have a fever and through a review of system, did not complain of systems concerning for an infection. The wound was observed at the nursing home with follow up by the surgeon and primary care physician.
"With telemedicine technology, we can give our residents instantaneous access to a physician. Plain and simple, this has enhanced our quality of care."
Director of Nurses at New Bedford Healthcare Center