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the telehealth community

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News Articles

BMJ: Impressive results for remote patient monitoring

July 3, 2012

For people with long-term conditions, remote patient monitoring can reduce deaths and help patients avoid the need for emergency hospital care, according to findings published in the British Medical Journal. Read More...

Telehealth Program Reduces Avoidable Readmission Rates Dramatically

February 27, 2012

The federal healthcare reform law has put hospital readmissions in the spotlight, as new initiatives in the Patient Protection and Affordable Care Act will give hospitals incentives for lowering readmission rates. Read More...

ATA: Top 7 Trends Impacting Telehealth in 2012

January 09, 2012

The CEO of the American Telemedicine Association (ATA), Jonathan Linkous, has published 7 predictions for telemedicine and the greater telehealth market as we enter 2012. According to Linkous, his predictions relate to the latest trends that will "shape telemedicine and telehealth in the immediate future," saying these trends represent "major changes from the existing norm, creating new challenges and opportunities for the industry." Read More...

The Telemedicine Reporter – International Edition

December 16, 2011

Healthcare systems worldwide are imploding with run-away costs and lack of access to primary care. It is time to look at medicine as a reactive discipline more attuned to maintaining and preserving rather than to curing and healing. Read More...

Credentialing for Telemedicine

November 2011

In the November 2010 Law and Ethics column of Vital Signs, we highlighted a number of legal issues surrounding the practice of telemedicine. Since then, one issue has been resolved: for the purpose of meeting Conditions of Participation (CoP) for Medicaid and Medicare, hospitals may, in some circumstances, rely upon the privileging and credentialing process of the facility where the physician is located (the "distant site"). Read More...

Horizon Marketing has been retained by American Doctors Online (PhoneDOCTORx)

October 2011

Horizon Marketing has been retained by American Doctors Online (PhoneDOCTORx) to develop a comprehensive strategy to power the evolution of their marketing and sales value proposition.

Reducing Unnecessary Hospitalizations of Nursing Home Residents

September 29, 2011

It's a common scenario: a 90-year-old resident of a U.S. nursing home — call her Ms. B. — has moderately advanced Alzheimer's disease, congestive heart failure with severe left-ventricular dysfunction, and chronic pain from degenerative joint disease. Read More...

U.S. Hospitals, Facing New Medicare Penalties, Show Wide Room for Improvement at Reducing Readmission Rates

September 28, 2011

As scorekeeping begins for new Medicare penalties for hospitals with excessive numbers of patients returning shortly after they are discharged, a new Dartmouth Atlas Project report shows little progress over a five-year period in reducing these hospital readmissions and improving care coordination for Medicare patients. Read More...

Viewpoint: Telemedicine's Lasting Change for Nursing Home Patients (and EDs)

September 2011

The use of audiovisual communications to enhance medical care for patients remote from physicians is not new. Radiologists have been reviewing films this way for many years. Even in the 1980s, I had a telemedicine connection to an island in Lake Erie supported by emergency physicians at a Toledo hospital some 60 miles away. Read More...

Examining the Drivers of Readmissions and Reducing Unnecessary Readmissions for Better Patient Care

September 2011

Nearly one-fifth of Medicare beneficiaries— roughly 2 million beneficiaries per year1—discharged from a hospital return within 30 days, according to the Medicare Payment Advisory commission (MedPAC).2 Some of the readmissions are planned, some are unplanned and others are unrelated to the initial reason the patient came to the hospital. Read More...

Florida Hospital Association Webinar

December 2009

PDRx was featured in a Webinar Conference, sponsored by the Florida Hospital Association (FHA), which discussed the issue of hospital readmissions from SNFs. Approximately 60 Florida hospitals and SNFs participated and it was a great opportunity to showcase our program. Our value in addressing the above challenges was readily and widely recognized by the participants.

The Board of American Doctor's Online is excited to welcome two new board members; Dr. Alan Woodward and Mr. John Day.

February 2009

John B. Day

John B. Day is President and Chief Executive Officer of Southcoast Health System, comprising St. Luke's Hospital, Charlton Memorial Hospital and Tobey Hospital ... Read More...

Alan C. Woodward

Alan C. Woodward, M.D., FACEP began his practice of Emergency Medicine in Massachusetts at Newton-Wellesley Hospital in 1981. In 1989, he was recruited to ... Read More...

The Costs and Potential Savings Associated with Nursing Home Hospitalizations

November 6, 2007

Better prevention and treatment of pneumonia and other common ambulatory conditions in nursing homes could reduce avoidable hospitalizations for residents while saving Medicare and other public programs money, according to a Commonwealth Fund-supported study in the journal Health Affairs. Read More...

Reducing the Need to Hospitalize Nursing Home Residents

March, 2007

It may not come as a surprise that long-stay nursing homes residents are frequently hospitalized for various illnesses and complications from chronic conditions. What you may not know, however, is that many of these hospitalizations, together with their associated costs, are entirely avoidable. Read More...

Press Releases

Ted Cross, expert on sexual abuse investigation and prosecution

February 27, 2013

The U.S. Department of Justice recently awarded the state of Massachusetts $3.3 million to create a telenursing center to assist health care providers in treating victims of sexual assault. If successful, the Massachusetts Sexual Assault Nurse Examiner (SANE) Telenursing Center will become the model for a national center. Read More...

Massachusetts Announces Telehealth Pilot for Sexual Assault Treatment

February 8, 2013

The Massachusetts Governor's office recently announced the creation of a telehealth nursing center, which aims to help victims of sexual assault by providing around-the-clock medical assistance in sexual assault treatment services to providers who do not offer anything in this area. Read More...

Lieutenant Governor Murray announces $3.3 million in funding for new telenursing center

February 05, 2013

Lieutenant Governor Timothy Murray today announced $3.3 million in federal grant funding from the U.S. Department of Justice to create the Massachusetts Sexual Assault Nurse Examiner (SANE) Telenursing Center, which will be used to enhance care and support for victims of sexual assault nationally. Read More...

Emerging Technologies for Chronic Disease Care

November/December 2012

A recent report identified 11 tools that could enhance the patient experience. After tackling healthcare topics such as computerized physician order entry and tele-ICU, national health policy organization NEHI has taken on chronic disease in its latest research foray. Read More...

Nursing Facility Averts 7 Hospital Transfers in First Month of Utilizing PhoneDOCTORx

August 17th, 2012

Medway Country Manor Skilled Nursing & Rehabilitation has averted seven hospital transfers in the first month of utilizing PhoneDOCTORx, a telemedicine service for skilled nursing facilities. Read More...

Telemedicine, agricultural partnerships and shipbuilding traditions among SouthCoast's hidden business gems

April 22, 2012

A health care company in Fairhaven is changing the way health care is delivered, providing real-time access to physicians via video at area care facilities. In Westport, a farmer is boosting his sales through a Southeastern Massachusetts Agricultural Partnership program that connects farmers and wholesalers. Read More...

Fairhaven company is changing the way health care is delivered

April 20, 2012

A local company is revolutionizing health care delivery through real-time telemedicine consultation. Fairhaven-based PhoneDOCTORx, which recently opened a Cambridge satellite location, provides physician coverage services through audio/video conferencing at Extended Care Facilities (ECF). The process gives patients quick access to a physician, and has drastically cut down on unnecessary visits to the hospital. Read More...

Business Digest for March 8

March 8, 2012

The Better Business Bureau (BBB) announces the Small Business Customer Service Makeover Contest designed to help improve and grow one small business in the service area of Eastern Massachusetts, Maine, Rhode Island and Vermont. Read More...

Telemedicine Physician Consultation Service for Extended Care Facilities Cuts Emergency Admissions & Hospitalizations by 35%

February 13, 2012

Of the 31,500 calls managed by PhoneDOCTORx since 2005, 35% have stopped patients from being transferred to an emergency department or admitted to a hospital from an extended care facility (ECF). Read More...

American Telemedicine Association

February 2012

PhoneDOCTORx, is an innovative telemedicine company that provides physician coverage services through audio and or video conferencing consultation services. Read More...

PhoneDOCTORx partners with Lexington Health Care Center

January 10, 2012

PhoneDOCTORx (PDRx) has partnered with the Lexington Health Care Center, a 179-bed post-acute and skilled health care center. PhoneDOCTORx provides patients with direct phone and/or video access to physicians via telemedicine during its hours of operation when primary care coverage is less available. Read More...

Wilmington Health Care Center partners with telemedicine - Wilmington, MA - Wilmington Advocate

December 26, 2011

American Doctors Online (ADOL), the practice management company for PhoneDOCTORx (PDRx) announced this week that PhoneDOCTORx has partnered with the Wilmington Health Care Center, a 132-bed, JCAHO accredited, skilled nursing center in the heart of Merrimack Valley. Read More...

Fairhaven telemedicine company hires first CEO to steer growth

December 22, 2011

American Doctors Online, the Fairhaven-based practice management company for telemedicine pioneer PhoneDOCTORx, has hired Brian Lane as its first chief executive officer. Lane will pursue growth opportunities for ADOL and oversee operations for PDRx which provides on-call telemedicine services to patients at 15 extended care facilities in Massachusetts. Read More...

Boston Business Journal Highlights PDRx's Success in Telehealth

December 16, 2011

PhoneDOCTORx, a telemedicine company focused on serving nursing home patients, has just opened a second call center in Cambridge, and has reached 30,000 clinical calls. Read More...

PhoneDOCTORx opens second location in Cambridge

December 13, 2011

Cambridge — Massachusetts' own telemedicine leader in the extended care facility market, PhoneDOCTORx, will open its second medical call center at 58 Charles St. in the Senior Whole Health building. Read More...

PhoneDOCTORx Exceeds 30,000 Physician-Patient Consultations via Telemedicine

December 06, 2011

PDRx is a leader in the healthcare paradigm shift that combines technology and the growing need to care for patients outside the boundaries of office hours using American Doctors Online (ADOL) patented processes and technologies to bring after-hours physician coverage to the patients' bedside. Read More...

The PDRx Team is comprised of the top healthcare professionals, many of whom have been recognized by thier peers and industry accolades

December 2011

Current global mHealth opportunity is $50B

February 24, 2010

According to recent report from McKinsey & Company, "opportunities" in the global mobile healthcare market are worth about $50 billion in 2010. The consulting firm pegs the US mHealth opportunity at $20 billion, or nearly half the global market. McKinsey estimated the market opportunities after conducting a survey of 3,000 consumers — 500 from each of the following countries: Brazil, USA, Germany, South Africa, India and China. Read More...

PhoneDOCTORx article in McKight's Long Term Care News

July 2009

McKnight Article

"I couldn't live without"



House Calls

June 2009

Mrs. Wilson, a patient in a local nursing facility, experiences wheezing and shortness of breath at 10 p.m. on a Tuesday evening. Read More...

Telemedicine service used by doctors helps reduce cost at nursing homes

April 19, 2009

When PhoneDOCTORx, a unique telemedicine service, debuted at a New Bedford nursing home almost three years ago, it was a novelty at the facility. Read More...

Nursing home will have doctor video-conferencing

March 20, 2009

PhoneDOCTORx said it is bringing video-conferencing technology to Weymouth Health Care Center. The technology will enable nursing home residents ... Read More...

PhoneDOCTORx, Inc. selected as one of 11 finalists by New England Healthcare Institute for one of most promising healthcare technology in 2009

January 22, 2009

The FAST search for promising technologies initiated in 2008 was focused on identifying telemedicine technologies ... Read More...

PhoneDOCTORx article in McKight's Long Term Care News

August 2007

McKnight Article

"Doctors, Patients staye better connected via telemedicine"



Vendor Notebook: DocuSys sponsors IT center at Penn med school

June 18, 2007

PhoneDOCTORx, which provides nursing home residents with immediate access to physicians by supplementing on-site visits with teleconferences, has moved its corporate headquarters to Fairhaven, Mass.

PhoneDOCTORx could change the face of patient care

May 2007


The emergence of a state-of-the-art telemedicine system called PhoneDOCTORx™, right in the heart of New Bedford, could very well change the face of patient care for the better ... Read More...


Doctor just a phone call away

March 8, 2007

Cap Cod

A Brewster doctor is using technology to bring accessible medical consultation services to extended care facilities for the elderly in Massachusetts ... Read More...


PhoneDOCTORx on the cover of Boston Magazine

March 2007

Boston Mag

"Phoning it In"

For some seniors, the doctor's office is now onscreen



PhoneDOCTORx presents at the annual Massachusetts Extended Care Federation meeting and exposition

November 16, 2006

Dr. Dan Shea & Sam Shen

PhoneDOCTORx presents to the MECF ( a group which represents more than 500 skilled nursing facilities, assisted living residences and continuing care retirement communities, MECF is the voice of the long term care provider community in Massachusetts.


Nursing homes seen deficient on basic care. Nursing homes seen deficient on basic care.

Boston Globe | July 3, 2006

Tens of thousands of nursing home residents must be sent to the hospital each year because of a breakdown in basic medical care at the facilities, specialists say, a scenario that exposes frail elderly people to unnecessary trauma and illness... Read More...

Health Care Center unveils breakthrough video technology

Standard-Times staff writer | April 26, 2006

Imagine if the television and camera set-ups that offices use for video teleconferencing were brought to a nursing home.

Suddenly, an elderly patient who had trouble breathing in the middle of the night could skip a stressful ambulance ride and costly ER trip and talk to a doctor via a television and camera hook-up right from her bed.

Dr. Paul Bulat imagined just that last December when his mother had a stoke and was later taken to the New Bedford Health Care Center, a skilled nursing facility.

PhoneDOCTORx Answers the Call

March 2002

's Saturday afternoon, a day of gardening complete when you realize that annoying rush you just cleared from the yard is poi¬son ivy. The itch is unbearable and the rash is spreading. There's no way to reach your primary care physician and you'd rather scratch all night than sit for three grueling hours elbow-to-elbow with far sicker people in an overcrowded hos¬pital emergency room. Read More...