PhoneDOCTORx™ (PDRx) was founded in 1999 by Dr. Paul Bulat, former Medical Director at St. Luke’s Hospital in New Bedford, MA. He developed a new method for delivering medical examination, diagnosis, and treatment services to a patient by using a call center, audio-visual technologies, and healthcare practitioners’/patient terminals. This brought patients face-to-face with physicians for medical consultations. In 2005, the focus of PDRx™ evolved when Dr. Bulat’s mother became ill and required the services of an Extended Care Facility (ECF). Dr. Bulat experienced overburdened community physicians and the challenges ECFs faced to provide timely care to their patients. He realized that helping them solve these issues would better employ the resources of PDRx™. This solution would benefit ECFs, their patients, their nursing staffs, their primary care and covering physicians, overcrowded Emergency Departments, and the Healthcare System (which would save significant costs from preventing unnecessary transfers and hospital admissions). PDRx™ utilizes patented telemedicine processes it licenses from American Doctors Online™ (ADOL), the practice management company for PDRx.
Chairman and Founder Paul I. Bulat, M.D., FACEP, is Board Certified in Emergency Medicine and is a Fellow of the American College of Emergency Physicians. A graduate of Holy Cross College and the University of Massachusetts Medical School, Dr. Bulat has been practicing emergency medicine since 1980.
Dr. Bulat has served as President of the Massachusetts College of Emergency Physicians (MACEP) and received both the Vanguard Award and the Pinnacle Award from MACEP for his outstanding contributions to the specialty of Emergency Medicine. Dr. Bulat authored the MACEP discharge instruction sheets that were adopted by most emergency departments in Massachusetts as well as chapters in major textbooks on Emergency Medicine and Observation Medicine.