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MethodologyArcs

The innovative PhoneDOCTORx™ (PDRx) system uses proven patent methodology to treat non-urgent, urgent, and emergent medical cases that arise at Extended Care Facilities (ECFs). In compliance with the Board of Registration in Medicine, PDRx operates as the covering physician during after-hours and weekends.

PDRx is built on the foundation of a new method for delivering medical examination, diagnosis, and treatment services to a patient over a network using a call center and audio-visual technologies. The system can support any plurality of healthcare practitioners' terminals and patient terminals as a way to bring patients face-to-face with physicians to provide medical consultation—even during off-hours. PDRx delivers its revolutionary healthcare service through a license agreement with American Doctors Online™ (ADOL). ADOL currently holds four ground-breaking patents on the process of delivering telemedicine and has another four that are pending.

Engaging with PhoneDOCTORx™ follows a specific Clinical Process

PDRx Overview
  • A Clinical question or concern arises at an ECF that requires a physician consultation after hours and on weekends when the Primary Care Physician (PCP) of the ECF is not available
  • ECF nurse calls PDRx and speaks directly with the staff at the PDRx Medical Call Center
  • PDRx Medical Triage Assistant (MTA) obtains basic information regarding the medical need and triages the call to the physician
  • PDRx physician access, assess, and review the patient's Electronic Medical Record (EMR) as well as any information found from the ECF
  • Physician and ECF nurse discuss the case by phone and at this point the physician may provide verbal advice or written orders; a video conferencing consultation with the patient may also be requested
    • ECF nurse wheels the PhoneDOCTORx™ videoconference cart to the patient's bedside
    • When needed, the telemedicine camera will extend from the PDRx cart up to 20' to get a close-up view of rash, wound or other specific lesion
  • Upon conclusion and medical recommendation(s) the physician electronically transmits progress note of encounter back to the ECF

Following the proven step-by-step process offers nurses and patients immediate consultation and access with Board Certified physicians through real-time audio and visual communications. Access to Emergency Medical Records (EMRs) and the visualization of the patient yields more informed decisions and the immediate physician interaction reduces avoidable transfers to the Emergency Department (ED).