Twelve years of proven success - PhoneDOCTORx™ (PDRx) was founded in 1999 by Dr. Paul Bulat, Medical Director at St. Luke's Hospital in New Bedford, MA. Dr. Bulat's vision was to use a new method for delivering medical examination, diagnosis, and treatment services to a patient over a network using a medical call center and audio-visual technologies with any plurality of healthcare practitioners' terminals and patient terminals as a way to bring patients face-to-face with physicians to provide medical consultation—even during off-hours. The original PhoneDOCTORx™ concept utilized videoconferencing in Retail Pharmacies to provide timely and appropriate medical care to patients who had simple, day-to-day medical needs (e.g., poison ivy). During its trial period, PhoneDOCTORx™ safely helped many patients avoid a trip to the Emergency Department (ED).
In 2005, the focus of PhoneDOCTORx™ changed when Dr. Bulat's mother became ill and required the services of an Extended Care Facility (ECF). Dr. Bulat experienced first-hand the challenges faced by ECFs and overburdened community physicians to provide timely care to their patients. He realized that helping Extended Care Facilities solve these issues would better employ the resources of PhoneDOCTORx™. As this new concept was being refined, Dr. Bulat and his team realized that the solution would yield a multiple win for Extended Care Facilities, their patients, their nursing staffs, their primary care and covering physicians, already overcrowded Emergency Departments, and the Healthcare System which would save significant costs from prevented unnecessary transfers and hospital admissions.
PhoneDOCTORx™ utilizes patented telemedicine processes it licenses from American Doctors Online™ (ADOL), the practice management company for PDRx.
". . . Dr. Bulat's mother became ill and required the services of an Extended Care Facility (ECF). Dr. Bulat experienced first-hand the challenges faced by ECFs and overburdened community physicians to provide timely care to their patients."
PhoneDOCTORx's strategic mission is to provide real-time telemedicine consultation directly to patients and their families in the setting of extended care facilities (ECFs), skilled nursing facilities (SNFs), and long-term care for non-emergent and emergent conditions.
Our Distinct Value Propositions